Return Policy
Return Policy
We accept returns within 14 days of the order being delivered.
Return Conditions
To be eligible for a return, the product must:
-
be intact , undamaged and unused;
-
be returned in the original packaging , complete with any accessories and manuals.
We reserve the right to refuse the return if the product does not meet these conditions.
Return Shipping Costs
Return shipping costs are the responsibility of the customer .
Customers can choose their preferred courier, ensuring they use a traceable shipping method. We are not responsible for any loss or damage during return shipping.
Return Procedure
-
Contact us via email indicating the order number , the product to be returned and the reason for the return .
-
Please wait for our confirmation with shipping instructions.
-
Ship the product to the indicated address.
-
Once we have received and verified the condition of the product, we will process the refund within a few working days.
